All client data is stored securely in the ClaimsBridge Data Warehouse. Claims can be accessed individually by unique ID or as sets. Clients see a unified view of each claim, including claim data, top sheets, scanned images, audit trail and payment information. Pre-defined reports present data in often-used formats. Each claim may only be viewed or updated by persons with the correct permission to do so. Claim with problems or questions are signaled to clients on their home page as soon as the problem is noted; the claim is then routed according to the client’s resolution.
In addition to supporting powerful lookup and reporting capabilities, the Web Portal can be used to: